This module depicts the dynamic store list which is based on location based services and it also offers the auto sync of meetings and tasks with premium enterprise systems.

Sales being an imperative part of any organization, threats come bearing a myriad of cost/expenses related glitches, which can be detrimental to your company, business or organization.

SALES CHALLENGES:

Here are some problems which your organization might face –

  • Increased Ratio between Time & Sales – The ratio between the time spent and the sales generated has always been an issue for the manager since the beginning of the decade. It is difficult to check whether the sales person has spent enough time on a useful client or wasted on an unsuitable client.
  • Increased Visibility of Field Sales Effort – To check and see the efforts put by the field sales person has always been a challenge for the managers sitting back in the office.
  • No Route Planning – It is a difficult task to plan and design the route which has to be taken by the sales person to take/give order.
  • Efficient Collaborating with the Team – There have been always a problem between the team efficiency.
  • Transparency in the expense reimbursement process – There is no transparency between the employees and management regarding the reimbursement process.
  • Linking field sales with the inventory management – There has always been a disturbance between how to link the field sales and the inventory being kept in the store/backend.

SALES SOLUTIONS:

For the end user –

  • Store List is Accessible – The dynamic store list is accessible to the sales person on the location based services.
  • Travel Expense Management – Automated field travel reimbursement, which is based on real-time mileage policy.
  • Past Order Log History – It displays the history of the orders taken and orders completed to the sales person using the application.
  • Chat Based Location System– (upcoming ) When the user turns on this feature, all the nearby contact of the other sales person and/or his senior appears and he/she is able to chat to them.
  • Creation of Leader Boards – A task sheet is available where the sales person can fill up his details regarding meetings completed, meetings delayed, or not attended.
  • Auto Sync of Meeting & Tasks with Premium Enterprise Systems – This feature helps both the senior and the sales person to schedule meetings and later review about the meeting conducted.

For the Management –
  • Real-time visibility of the entire sales force – The manager is able to see where exactly the sales person at a particular time.
  • Invoice sent to the retailer right away on order-booking – As soon as the sales person takes the order, the invoice is sent right away to the store owner to cross-check the details.
This module helps in the marketing and merchandizing of activities and it also helps the user to run any kind of field and custom surveys.

MARKETING CHALLENGES:

Here are some problems which your organization might face –

  • Making Field Surveys most Cost Effective - Companies invest huge amounts to perform field surveys, hiring the sales force for the same.
  • Keeping the Track of Daily Activities – One of the main pain areas of the marketing manager is to keep the track of daily activities.
  • Display of product catalogue – The field person always is loaded with broachers and product catalogues, which makes him irritating.
  • Store Activation – The field representative waste a lot of time in strolling here and there to find the store location.

MARKETING SOLUTIONS:

  • You can run any kind of customized field surveys for engagement and promotion of the product without spending any extra amount.
  • The advanced technology of image recognition helps the manager to keep the track of daily activities
  • Now there is no need to carry any brochures or catalogues for the products, all the product details are available just a click away.
  • Store Activation is used on location based services. It gives the approximate location of the store, enabling the person to reach the store without any delays.
This module helps in generating the attendance and payroll for each user with the help of latest technology.

HR CHALLENGES:

Here are some problems which your organization might face –

  • No visual proof to verify attendance – The biggest problem of verifying the attendance of the sales person is that there no visual proof of him/her being present at that place.
  • Bringing transparency in the expense reimbursement process – The expense reimbursement of the sales person is the most painful area, as the sales person expects to get all his/her travel reimbursements.
  • Challenges in manual documentation collection – To upload and finish the KYC forma have always been a difficult and challenging task.
  • Measuring the enterprise level data on engagement
  • Generating the pay slips – The generation of the pay slips is of much concern for both the sales person and the HR team.

HR SOLUTIONS:

For the end user –

  • Automated travel reimbursement – The sales person automatically gets his/her travel reimbursement as soon as the HR dispatches it.
  • Pay slips – Each user/sales person can access his/her payrolls for each month whenever the need arises.
  • Moodometer (Beta): (upcoming) Now you can measures the mood of your employee and it correlates the signs and moods of the user/sales person. It helps in determining the moods of an individual.

For the Management –
  • My KYC – Users/sales person can upload and finish their KYC documents for hygiene and compliance purposes. And can also run custom assessments and learning modules.
  • Attendance – Attendance tracking doesn’t have to be an administrative nightmare anymore. Attendance can be marked in three best ways:
    • Manually – i.e. by simply checking in and checking out
    • Geo-fence – gives auto attendance
    • Facial detection – once the user/sales person’s face is detected the attendance will be marked automatically.
  • It makes possible to measure the level of mental fitness and happiness index of an organization’s employees.
Services display the targeted stores with its address along with the data and time of the meeting.

SERVICES CHALLENGES:

Some of the problems faced in services department by an organization are –

  • To get the shortest time possible to handle a query – Every organization’s service department faces the problem situation that when a query knocks at the door, how long does it takes to solve that issue.
  • Lower Service Calls – One major problem is to get the lower service calls to satisfy the customer.
  • To get the Feedback – One of the main pains for the services department is to get the feedback (both absolute and relative) from the store owner.
  • Service Level Productivity – One of the major problems which the services department faces is to find ways to get to know the level of productivity achieved by the sales person.
  • Transparency in expense reimbursement process – There is no transparency between the employees and management regarding the reimbursement process which is concerned one of the major issues in the companies.
  • To extract reports according to region, timelines in one system – One of the difficulties faced by the service department is to obtain the different reports of different regions and timelines.

SERVICES SOLUTIONS:

For the end user –

  • Shortest time to revert back on query – The number of calls is to be attended according to the skill sets possessed by the users.
  • Lower Service Calls – Service calls will get automatically assigned based on the location and load factor.
  • Service Level Productivity – Check-in & Check out features to start and end a call along with all call notes.
  • To get the Feedback – This characteristic permits you to make customised feedback forms according to the need of the store owner.
  • Travel Expense Management – Automated field travel reimbursement, which is based on real-time mileage policy.

For the Management –
  • To extract reports according to region, timelines in one system – Individual end user reports which includes all the calls attended: daily, weekly, monthly etc. and also reports of advanced analytics (region wise, types of call/queries handled) are produced.
  • To get the Feedback – Attainment of objective and subjective feedback on the quality of service calls.